I for one think the Royal Mail do a great job.
Yes there are times when things arrive a tad late, or in a state of disrepair. However 99.9% of the time it arrives when it's supposed to and in a good condition.
Now let me talk about couriers.
Not the individuals themselves per se, but the organisations they work for. I detest having to send or receive something by using their services. I mean, whats the point of spending extra on delivery to then have to go and pick it up from some warehouse yourself?
I have waited for two items recently. One small enough to fit through the letterbox and the other a parcel. Neither of them were delivered as they could not gain access to my door (I live in a block of flats).
Aha! I hear you cry...its your own fault then!
Not at all. I asked the courier if they had tried any other buzzer on the entryphone and they said they had. I checked with my neighbors – two of which were in all day – and they heard nothing.
So I asked them to redeliver the packages in a couple of days, and to be sure to ring the buzzers to gain entry.
Ha! Still nothing awaited me on my return (except for letters delivered by the aforementioned Royal Mail).
Again the answer was the same......nobody in the whole block was home.
It seems the only way I am going to get this delivered to my satisfaction is to PAY to have it delivered by a certain time in the morning. Now wait a minute. I have already paid to have it delivered, so why do I have to pay again?
Apparently its because I am interrupting their normal delivery pattern which is to drive round houses and flats and leave calling cards).
So, they had better be there when they say they will or I will ....... well......probably moan on this blog again!
What else is there to do?
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